Help with RAFID
Include your RAFID account email, company workspace name, the feature involved and the error you can see. For email or WhatsApp problems, include the relevant company domain or business number and the time the problem occurred.
Do not include passwords, authentication codes, access tokens, app secrets or confidential message contents. If more information is needed, we will explain how to provide it appropriately.
Account and connection actions
- Sign in or request a password reset.
- Owners manage company roles in Settings → Team & access.
- Owners manage company email in Settings → Email domains / Email accounts.
- Owners manage numbers, templates and inbox grants in Settings → WhatsApp.
- Review data-deletion instructions for workspace or individual requests.
Privacy and service terms
Read the privacy policy for our data practices and the terms of service for account and company responsibilities. Send privacy and deletion requests to [email protected].