RAFID CMS mobile support

Email [email protected]. Include your account email, company name, device model, app version and a brief description. Avoid passwords, API keys, payment credentials and private message contents.

Use an existing RAFID account or an employee invitation. Company creation, subscription purchasing and advanced configuration take place on the website. If access is unavailable, ask your company owner to check membership, roles, seats and subscription status. A password reset is available from the sign-in screen.

Your company roles determine the records and actions you see. Private email requires a mailbox assignment; WhatsApp requires a number assignment. The app does not give owners automatic access to another employee’s private mailbox. Ask the relevant company administrator about missing operational access.

Connect before saving business changes or using inbox history and financial records. Offline drafts require review after reconnection. If a send or upload is interrupted, check the current result before retrying; use the same safe retry offered by the app.

Open account deletion instructions to delete your personal login or request verified assistance. Workspace deletion and personal-account deletion are different actions.

Read mobile privacy, the full privacy policy and terms of service.